Question 1

How much does The Tech Wizard AU IPTV cost in Australia?

Accepted Answer

One device: 1 month $15, 3 months $40, 6 months $70, 12 months $120 ($10 a month). Two devices: 1 month $25, 3 months $65, 6 months $115, 12 months $200. All plans include the live list (27,000+ channels across 199 groups), 60,000+ movies and series, the 15,000+ channel EPG and personal setup assistance.

Question 2

Does The Tech Wizard AU offer a free trial?

Accepted Answer

Yes — a free 6-hour trial of the world package, so you can test the service on your own TV and internet before paying anything.

Question 3

Can I cancel or get a refund?

Accepted Answer

No. Once an account is created it is final — there are no cancellations, no pausing and no refunds. This is stated upfront before any payment is made, and the free 6-hour trial exists so you can test the service first.

Question 4

How many devices can I watch on at once?

Accepted Answer

One account streams on one device at a time, though you can install it on as many devices as you like and switch between them. A two-device plan gives two separate logins so two people can watch different things simultaneously.

Question 5

Which devices work with The Tech Wizard AU?

Accepted Answer

Fire TV and Firestick (not 2026 Vega OS), Android TV and Google TV, Apple TV, Android phones and tablets, iPhone and iPad, Windows PC, Mac, Chromecast, PlayStation and Xbox. Samsung Tizen, LG webOS and Hisense VIDAA smart TVs are not compatible — plug in a Google 4K streamer instead.

Question 6

Does it work overseas?

Accepted Answer

Yes — the service works anywhere in the world, whether you are travelling short-term or living overseas.

Question 7

Is there parental control for adult content?

Accepted Answer

Adult content is opt-in only and is never included unless specifically requested. Smarters also includes a PIN lock under parental controls in settings.

Question 8

What are the support hours?

Accepted Answer

Support runs during Australian business hours via WhatsApp, with replies within 12 hours. Channel faults are passed to the technical team, who respond within 24 hours.

Question 9

How does the referral program work?

Accepted Answer

When someone orders and puts your name on the order form, you get one free month on your account. There is no limit — twelve referrals covers a full year on the one-device plan.

Question 10

Can I add extra country groups such as Indian or Hindi channels?

Accepted Answer

Yes. The default package is US, UK, AUS, CineMania 24/7 and VOD. Any other country or group — including Indian, Hindi, Tamil, Telugu, Punjabi and Bangla — is added on request at no extra charge. Mention it on the order form or via WhatsApp.

Question 11

Is there a TV guide (EPG)?

Accepted Answer

Yes — the program guide has Tvg IDs on 15,000+ channels so you can see what's on and what's coming up across the main groups.

Question 12

What internet speed do I need?

Accepted Answer

NBN with at least 100 Mbps is recommended, measured at the streaming device itself. It also works well on mobile data when you are out and about.

Ask me anything.Except what to watch first.

Ask me anything.
Except what to watch first.